Damaged or Defective Items

If you receive a damaged or defective product, please reach out to our customer support team within 24 hours of delivery. We’ll review the issue and provide the best possible solution, which may include a replacement or refund.

Eligibility for Returns & Refunds

To qualify for a return or refund:
• The item must be unused and in the same condition as received.
• It must be returned in its original packaging.
• It must be returned in its original packaging.
• Proof of purchase must be provided when contacting us.

How to Return a Product
1. Contact our customer support within 24 hours of receiving the product and share the details requested.
2. Our team will guide you through the process and issue a return authorization if applicable.
3. Pack the product securely in its original packaging, including any accessories, manuals, or tags.
4. Ship the item back to: NityaYuvani

Please use a trackable shipping service or purchase shipping insurance. We cannot be held responsible for items lost or damaged during return shipping.

For hygiene and safety reasons, certain products may not be eligible for return or refund. These exceptions will be clearly mentioned on the product page.

If you’d like to exchange a product for another variant or a similar item, please contact our customer support within 24 hours of delivery. We’ll provide instructions for the exchange process.

For any questions or concerns about this policy, please reach out to us:

nityayuniherbal91@gmail.com

+91 7232967646